Terms and Conditions

(1) Each individual customer has secure access to their personal account created online. To log in, they are invited to enter a username and password that they created via the website. They can change the password at any time. If they forget their password, they can receive a new one by email.
(2) The information provided in the Seller's catalogs, brochures, notices, price lists, and exceptional promotions is for informational and non-contractual purposes only and cannot therefore engage the Seller's liability.
(3) Offers published online are valid as long as they are visible on the site and within the limits of available stock. In the event of a stockout, the Seller will inform the Buyer of a new delivery time. If the merchandise is unavailable, the Buyer may cancel their order and be reimbursed if they have already paid for it. In the event of a supplier failure, the Seller will immediately inform the Buyer and may offer to cancel all or part of the orders already paid for, obliging itself in this case to refund the Buyer the sums already paid, without prejudice.
(4) In accordance with the provisions of Article L.121-20.1 et seq. of the Consumer Code, the Buyer has a withdrawal period of 14 (fourteen) clear days from receipt of the merchandise to return it to the Seller at their own expense. Return shipping costs will not be refunded. After this period, no order can be cancelled or modified. However, if the cancellation comes from the Buyer, the order will not be refunded. Instead, a credit note for an amount equivalent to the value of the order, excluding standard delivery costs, will be offered to the customer.
(5) The Buyer can view their order history via their secure personal account. They can contact the Seller to obtain an invoice.

(1) Products are delivered to mainland France and Monaco only, free of charge.
(2) The delivery time is approximately 3 to 5 days from the date of the order. This period is given as an indication and the Seller cannot be held responsible in case of delivery delay. Consequently, no penalty or compensation can be demanded from the Seller.
(3) Products are delivered to the address chosen and indicated by the customer. In case of an invalid delivery address or impossible delivery due to incorrect data provided, the product will be returned to the Seller's warehouses. The same applies in the case of missing information such as door access codes, building number, etc. enabling delivery. The Buyer may request reshipment of the product after payment of reshipment costs at their expense.
(4) For any delivery request to overseas departments and territories and abroad, shipping costs will be borne by the Buyer. The Buyer must contact the Seller to find out the amount of shipping costs and must confirm their agreement and send payment to the Seller before the merchandise is dispatched.
(5) The Buyer can track the progress of their order preparation and the delivery status of their merchandise via their personal account.

Upon delivery of the products, it is the Buyer's or their agent's responsibility to check the good condition of the package(s). Similarly, the customer must check the conformity of the delivered products. Any deterioration, non-conformity, or shortage upon delivery must be notified by the customer in a detailed and dated written statement within 10 days from the date of receipt of the product. If the customer decides to refuse the package due to an anomaly or non-conformity, they must notify it by registered letter with acknowledgment of receipt to the following address: CB DISTRIBUTION - 1416 AVENUE DU GÉNÉRAL DE GAULLE - 83300 DRAGUIGNAN - France.

(1) Any product returned without the Seller's agreement will be held at the Buyer's disposal and will not result in the issuance of a credit note.
(2) If agreed, the merchandise will be returned carriage paid by the Buyer, by the carrier chosen by the Seller, in its original packaging and in good condition.
(3) If the cause of the return is attributable to the Seller, the return costs will be borne by the Seller.
(4) Any return accepted by the Seller will result in the issuance of a credit note to the Buyer or the replacement of the products, at the Seller's discretion, to the exclusion of all damages and interests.

(1) The Buyer is solely responsible for the storage of products purchased from the Seller.
(2) Safety data sheets and product user manuals are available for download on the website and can also be requested from the Seller.
(3) The Buyer declares having consulted the safety data sheets and user manuals before placing an order and is therefore informed of the product characteristics and other precautions to take regarding product use.

(1) The Seller provides the Buyer with a standardized safety data sheet for the products, compliant with French regulations and standards, downloadable from the website.
(2) The Seller guarantees the quality and conformity of the dispatched products.
(3) The absence of reservations upon receipt of the products implies approval of the product, both in quality and quantity.
(4) The Seller's liability can never be engaged regarding the quality of the products if repackaging or handling beyond the Seller's control is carried out.

(1) Prices are communicated by reference and by quantity ordered.
(2) The prices invoiced are those indicated on the website.
(3) They are given in euros, excluding tax, and VAT is to be paid in addition. The total amount to be paid is the amount including tax, automatically calculated.
(4) Prices are subject to change at any time by the Seller to respond to economic conditions, particularly in the event of an increase in the cost of raw materials and other elements determining the cost price of the products.
(5) Any promotions and discounts from the Seller are not cumulative unless agreed by the Seller; the largest discount applies automatically.

(1) Orders are payable cash on delivery.
(2) The accepted payment methods for orders placed online are: credit card, Paypal (secure systems).
(3) The Buyer who wishes to pay for their order by check must send their payment to: CB DISTRIBUTION - 1416 AVENUE DU GÉNÉRAL DE GAULLE - 83300 DRAGUIGNAN - France – They must write the order number on the back of the check (communicated at the end of the order and in the confirmation email).
(4) Orders to be delivered abroad are always payable in cash, and the merchandise will only leave French territory upon receipt of full payment of the invoice.

The Buyer shall not hold or attempt to hold the Seller liable in the event that events beyond the latter's control hinder or delay the execution of an order. This includes, but is not limited to, events such as war, riots or revolution, strikes or lockouts in industries and businesses supplying raw materials for the product, the disappearance or scarcity of a raw material necessary for the product's manufacture, the cessation of transport due to strikes or adverse weather conditions, etc.

The Seller retains ownership of the goods until full payment is received. The right of claim applies to both the goods and their price if they have been resold or consumed, in accordance with the provisions of Law No. 80335 of May 12, 1980.

The Buyer has a right of access, rectification, modification or deletion of personal data concerning them, by sending a simple letter to the following address: CB DISTRIBUTION - 1416 AVENUE DU GÉNÉRAL DE GAULLE - 83300 DRAGUIGNAN - France or by email to the following address: infomonbateaupropre@gmail.com. For more information, please consult our legal notices.
The Buyer can modify their contact details at any time via their secure personal account.
The Buyer may receive announcements and promotional offers from the Seller.
They can request to no longer receive announcements and special offers by sending a simple letter to this effect to the address indicated above.

The Seller may transmit to third parties (transport companies, distributors in certain geographical areas, etc.) the information communicated by the Buyer. The Buyer can object to this by sending a simple letter to: CB DISTRIBUTION - 1416 AVENUE DU GÉNÉRAL DE GAULLE - 83300 DRAGUIGNAN.

In accordance with the law, you can object to telephone prospecting by registering on bloctel: www.bloctel.gouv.fr

The MON BATEAU PROPRE brand and logo have been registered with the INPI. Any use or reproduction by third parties constitutes counterfeiting and is sanctioned in accordance with the provisions of the Intellectual Property Code. For more information, please consult our legal notices.

Sales made on the website https://monbateaupropre.com/  are governed by French law.
In case of dispute, French courts shall have sole jurisdiction.

Any complaint will be addressed by the buyer to CB DISTRIBUTION by registered letter with acknowledgment of receipt to the latter's address appearing on the order form. It will be processed as quickly as possible. In addition, in accordance with Article L. 612-1 of the Consumer Code, the customer has the right to use a consumer mediator free of charge for the amicable resolution of the dispute with CB DISTRIBUTION. For this purpose, the proposed consumer mediator is: ec.europa.eu/consumers/odr In the absence of an amicable agreement between the parties, the court of the defendant's domicile will have jurisdiction. In case of a dispute with a merchant regarding the interpretation, execution or validity of these general terms and conditions of sale, the competent court will be the commercial court of Draguignan.